Get better workshop results with webSAM’s technician web app

Make 2023 the year you finally get rid of the clipboard.

Spoil your techs with webSAM’s new web app, featuring a mobile-first UI that will transform how technicians interact with our software. If you’ve ever wondered whether your workshop is as productive as it could be, or if you just want uncomplicated workshop software – webSAM’s latest release could be the answer. It features exactly what your technicians need to complete a job, and nothing they don’t.

With the minimalist interface, techs can access their assigned jobs, and clock in and out to provide accurate billable hours. Add photos to a job to flesh out recommendations or provide evidence of faults. All of this on a mobile phone.

The technician web app can make you more money.

As we mentioned, you can take photos on your phone and use them not only as evidence for work undertaken, but also of future recommended work. These images are sent to admin who can convert them into an estimate. Used wisely, photo recommendations could become an excellent revenue-generating exercise for your workshop.

webSAM’s technician web app also saves you money in the long run. With streamlined processes for every job, you’ll ultimately eliminate inefficiencies, reduce errors, and provide a consistent level of service.

Save time and increase efficiency.

Your techs will appreciate a dedicated overview of their day without having to switch between devices and the job at hand. Removing printed job cards also eliminates the need to type up notes later, reducing admin double-ups.

Get a bird’s-eye view of your technicians’ productivity.

We previously outlined the benefits of measuring your workers’ paid productivity and efficiency in our article on KPI’s for mechanics. webSAM’s technician web app makes tracking this even simpler with its integrated time clocking via a mobile device.

Time clocking allows you to track how much time a tech spends on a task for accurate billing. It also lets you devise categories for what they’re clocking into, giving you a clearer picture of time allocation for non-billable tasks (like cleaning) versus billable tasks (like repairs).

If you’re an existing webSAM customer, find out how to use the Technician web app and photos.

Not a customer and feel like you’re missing out? Take webSAM for a spin and see how we can supercharge your workshop’s performance and profits.